Shipping policy

📦 Shipping Policy - A Fleeting Bird

At A Fleeting Bird, we aim to get your order to you as quickly and safely as possible. Please review the following shipping terms carefully before placing your order.

📅 Processing Times

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• During high-demand periods, processing times may be slightly longer. You’ll receive an email notification once your order has shipped.

• 🚚 Shipping Options & Costs: We offer multiple delivery methods with estimated transit times shown at checkout. Shipping costs are calculated at checkout unless stated otherwise.

• 🔍 Tracking Information: Tracking details will be emailed to you once your order has shipped.

• 🏠 Customer Responsibility Please ensure your shipping address is correct and that someone is available to receive the parcel.

• 📦 Marked as Delivered but Not Received? Please contact the courier directly, as they are responsible for final delivery.

• 🤝 Our Assistance: We can provide tracking details and courier contact information, but Fleeting Bird is not liable once parcels are handed to the courier.

• 📝 Missing or Empty Parcel Claims: May require a signed declaration from the customer.

• 🚫 Refunds or Replacements: We reserve the right to refuse if inconsistencies or irregularities are found during our investigation.

• 🛡 Fraud Prevention: We use robust measures to detect and prevent fraudulent claims.

• 🌍 International Orders: Customers are responsible for any customs duties, taxes, or delays beyond our control.